As a seasoned instructional designer and corporate trainer, I leverage my experience to analyze learning, culture, and training gaps in corporate settings. Synthesizing this data with adult learning theories and industry knowledge, I design, develop, and deliver customized, holistic, and successful training solutions that include change management, train-the-trainer, in-person training, online training courses, and blended learning. My goal is to identify opportunities and create documentation and training collateral that optimizes a customer's product experience. In a typical day, I work side-by-side with project managers, product managers, programmers, QA teams, and other stakeholders to produce both tool- and task-based documentation. I validate my work not only by interviewing other subject matter experts but by rolling up my sleeves and testing the processes I document myself.
During my free time, I enjoy reading, cooking, and spending time with my family. A little-known fact about me: I love retro video games, and have an original NES (Nintendo Entertainment System) circa 1983. My two favorite games are Super Mario Brothers and Tetris.